0114 267 81 81
or contact us by email or SMS
When do I pay?
I am with Westfield or Hospital Savings Association
What methods of payment do you accept?
How do I pay?
Will I get a receipt?
What happens if I'm late paying my invoice?
What are your consultation fees?
What is your cancellation policy?
What if there is an excess on my health insurance policy?
Non-payment by your health insurance provider
  When do I pay?

If you are paying for the treatment yourself  we request that you pay after each appointment - just ask at reception on your way out.

If you have a health insurance policy that requires you to pay and then claim back from the insurer (such as Westfield Health or HSA) you can either:

  • 'pay as you go' (after each treatment), or
  • pay on a monthly basis 

Either way, at the begining of each month, we will send you an invoice for all treatment received during the previous month.  If you have 'paid as you go' this invoice will say 'paid in full'.  If you have chosen to pay on a monthly basis you will be given two weeks to settle your account.   Ensure that you request a receipt for your payment, you can then submit it to your health insurer when making your claim.

We would again advise you to contact the insurer in advance as procedures do differ greatly between policies.
You can contact your insurer directly by clicking on the links here. HOSPITAL SAVINGS ASSOCIATION, WESTFIELD.

If you have health insurance we can deal with your insurer directly to save you the hassle. All you need to do is:

Payment Terms

  • Please note that our payment terms are 14 days from the invoice date

 

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