In the wake of coronavirus, we are all getting used to the advice from the Government about social distancing. We’ve been told to only leave our homes to shop for necessities, daily exercise or for any medical need.
The government have categorised healthcare (including physiotherapy) as an essential service during this period of social distancing. Here at The Physios your safety and well-being is our highest priority and we have been issuing clear advice regarding our services and consultations here at The Physios as this crisis has unfolded. Here is our latest guidance based on advice from the Government and Chartered Society of Physiotherapy
IF YOUR TREATMENT CAN BE DEFERRED, WE RECOMMEND THAT YOU STAY AT HOME UNTIL THE CURRENT RESTRICTIONS ARE LIFTED.
If you are a patient and have an up-coming appointment in the next few weeks, there are 3 options going forwards:
1) Defer your appointment for now
If your treatment can be deferred, we recommend that you stay at home until the restrictions are lifted. We will contact you directly when we are up and running again but do also stay connected via our Facebook page. We will be posting regular updated and ways to keep healthy and active if you are in isolation.
Please email [email protected] to let us know.
2) Consider an online/video consultation
If you need help now, we have found online/video consultations to be an effective way to diagnose and commence management for your condition as well as satisfy the current social distancing guidelines. We can also review your condition, prescribe medication and progress your exercises this way also. Do see our blog on online/video consultations.
3) Urgent consultations
If you are suffering from acute pain or physical impairment (i.e. unable to do normal day-to-day activities, return to work or care for a vulnerable person) you should seek help now. The Government has given physiotherapy practices like ours specific responsibility for looking after people’s musculoskeletal health so that they don’t need to see their GP or suffer deterioration in their condition during this time.
There are also certain symptoms, such as, pins & needles, numbness or muscle weakness that require timely intervention.
Again please email [email protected] and one of our clinicians will call you to discuss your symptom and arrange a suitable appointment.
During this period of decreased patient contact, we will not be attending to the phone as much, however, we will be picking voicemails up daily.
Clinically we are operating Tuesday afternoon/evening and Saturday morning appointments only.
Should you need us it is best to email [email protected] or get in touch via the website.