There is no doubt that the advice from the Government about COVID-19 has just ramped up a gear or two. Over the weekend, the seriousness of the situation has been emphasised by Public Health doctors and the Prime Minister himself.

Your safety and well-being is our highest priority and so we are issuing new advice regarding our services and consultations here at The Physios. Whilst the Government have categorised healthcare as ‘essential’ we are now making a further distinction to help you decide on whether you should be continuing with your physiotherapy treatment.

When should I be having physio?

If you are in pain or are struggling with day to day activities, particularly if you are unable to work then we would suggest you should, where possible, continue with your treatment so we can help you recover and you can get back to normal work as soon as possible.

If you are a new patient, have a new problem or we haven’t see you in a while, the initial consultation lends itself perfectly to an online consultation. This is a video based consultation that you access from a simple link in an email. From here we can instruct you on the best exercises, prescribe mediation to relieve pain and access if it is essential that we see you in person.

You can book an online consultation here.

When should I defer treatment?

If your treatment relates to improving performance or helps to maintain a chronic condition, you should consider deferring treatment until this period of social distancing is over.

 I am in a vulnerable category – can I still attend?

We’re afraid not – the Government advice is quite clear about this. People over 70 or people with other conditions like chronic respiratory disease (e.g. asthma, COPD), chronic heart, kidney or liver disease, neurological conditions, diabetes, a weakened immune system, obesity and pregnancy are all considered to be in a higher risk category and are categorised as ‘vulnerable’. The Government has advised you self isolate and attending should be avoided unless there are extenuating circumstances where the need is severe.

What do I do if I have symptoms?

If you have a fever or a persistent cough you should be self-isolating at home for a minimum of 7 days. If you live with someone who has had these symptoms, you need to self-isolate for 14 days. There are no ifs or buts – the advice is categorical! Once you have made a recovery you can return to relatively normal life within the confines of ongoing advice and social restrictions.

What is The Physios response to the current situation?

As healthcare providers, we know that many of our patients need ongoing care and that is why we are doing everything we can to be available to help in whatever way we can. As well as following enhanced cleaning procedures and monitoring our staff’s health each day, we’ve introduced some innovative services to help you through this difficult period.

1) SOCIAL DISTANCING CLINICS – because we know you need to keep away from others we have introduced ‘social distancing’ clinics where you will only come into contact with a maximum of 2 people in the waiting area and your car parking is guaranteed (no crowded reception areas). We’ve even removed some seating in the waiting area to ensure you have your own space!

2) PILATES WITH A DIFFERENCE – given the current advice we are cancelling all our Pilates classes for now. If you are confined to home, we have the technology to bring Pilates right into your living room! There will be 3 Pilates per week: Tuesday 6pm, Thursday 11am and Thursday 7pm. This is a free of charge service for patients but we would encourage you to make a suggested donation to Foodbank via Bankuet. Join in, don’t get out of the routine and have some fun in the process!

3) VIDEO CONSULTATIONS – If you are either unwell and self-isolating or just concerned about coming out, we can assess and advise you via our new video consultation. We are trained FCP (first contact Practitioner’s) and Independent Prescribers which means we can take some of the burden off your GPs who are extremely busy managing this pandemic. This service is now fully covered by medial insurance (BUPA, AXA, Nuffield, etc).

Book an online consultation here

Can I carry on as normal?

There is a reason the Government are phasing measures to contain this pandemic and it is cleverly explained here.


Please stay safe and well.