We are open!

As the lockdown is modestly relaxed, more and more people are contacting us to see if we are open. People have been diligently trying to manage their conditions in isolation but are now seeking help because of a flare up of a chronic condition or sustaining a new injury. Here’s an extract from one of the emails we’ve received this week:

“Can you let me know please as soon as you will be re-opening again. I am struggling again with my left knee (this also impacts my back problem because I am over-compensating when trying to weight-bear). The pain is severe and my knee feels as if it is tearing and weak and I am struggling to walk. I am taking Paracetamol and Codeine Phosphate, placing heat pads on my knee and lower back to try and alleviate some of the pain but nothing is relieving it at the moment”.

As you would expect, we have been following Government advice and adhering to the latest guidance from our professional body. The Chartered Society of Physiotherapy’s Chief Executive, Karen Middleton, recently issued a statement which emphasised the importance of rehabilitation and treating people in pain.

“In the coming weeks and months, as the country emerges from this crisis, there will be a ‘tidal wave’ of rehabilitation need… and the work of physiotherapists… will be vital! Vast numbers of non-Covid-19 related treatments and rehab sessions have been postponed, and many people are delaying the treatment they need and waiting for the crisis to pass before they seek medical help. High quality rehab is good for patients, good for their families, good for the economy and an absolute necessity for this nation’s recovery”.

What are The Physios offering?

All along the Government have categorised healthcare (including physiotherapy) as an essential service during this period of lockdown and are now urging the public to seek help when it is needed. Physiotherapists have a specific responsibility for looking after people’s musculoskeletal health at this time so that they don’t have to trouble their GP or suffer deterioration in their condition.

Of course, if you are managing fine, our advice for now is to defer your treatment and stay at home.

If you are one of those struggling to manage your musculoskeletal condition, we are here to help. We are offering:

Online consultations. We are offering these online, video consultations in the first instance. As you will know, we are ‘hands on’ enthusiasts but these online consultations have proven very successful and are an ideal way to initially discuss an acute injury or if you haven’t been to see us for a while. These are covered by Westfield, BUPA etc in the usual way. If you are in the vulnerable group particularly this is a great option for you.


Normal consultations  – if you need to see a physio in person, we will need to arrange a brief telephone call to discuss you injury or condition. There are a number of instances when a face to face consultation is specifically indicated which we can discuss during our call.

The advice is for clinicians to use PPE so your physiotherapy session will be conducted with your physio wearing a face-mask, gloves and apron for your protection – we will all have to get used to that aspect of life for now!  Due to the gradual increase in demand for our services, this week we will be opening the practice at the following times:

Monday – 13.00 – 20.00

Wednesday – 09.00 – 17.30

Friday – 08.30 – 17.30

Our reception will be manned during this time if you need to talk to us.

If you feel that you require a face to face consultation, do get in touch and one of our physios will call you back during these clinical sessions.

Patient coffee club

We appreciate that you will have lots of questions at the moment concerning niggles and injuries, especially as we are making the most of our single daily allowance of exercise or are tackling those resistant jobs around the home or garden.

Here at The Physios, we’ve decided to offer an informal opportunity to discuss your injury and gain some quick advice to help you on your road to recovery. We will be online each week to discuss a specific topic and then there will be an opportunity to ask one of our experts any questions you may have. Do get in touch if there is anything specific you would like us to cover. So far we have scheduled: home workspace set up, neck pain & headaches, back pain & exercises, acute pain management and getting started running.

All you need is an internet connection and a coffee (or tea).

Stay safe and well